Multinet Gas is committed to delivering a safe and reliable gas supply to our customers. We aim provide the highest level of customer service and welcome your feedback.
Our Faults and Emergency Response Services has not been impacted. If you experience any gas faults or emergencies, call our 24 hour service line: 132 691.
We are aware that some customers may be experiencing network congestion with telecommunication provides, we encourage all customers to continue to try to contact our 24 hour service line: 132 691 to report your fault or emergency.
We understand that at times customers may experience a delay when phoning our Customer Enquires centre on 1300 887 501,
Please consider emailing your query to firstname.lastname@example.org as these enquiries are being responded in a timely manner during business hours.
We’re still here to help and we hope this alternative means of enquiry will assist.
Gas Faults and Emergencies
If you experience any gas faults or emergencies, call our 24 hour service line:
For police, fire and ambulance services call:
For further information about what to do in an emergency, click here.
Feedback & Complaints
Use our online form to provide feedback, submit a complaint or ask a question.